Funeral firm wins guide’s top praise

Mark Hillier, Daniel Claridge, James Ruddle, Pieter Bailey, Ross Page, Robert Townsend and Beverly Ody

Mark Hillier, Daniel Claridge, James Ruddle, Pieter Bailey, Ross Page, Robert Townsend and Beverly Ody

First published in News

A LOCAL funeral director has been recognised as one of the best in the country.

The independent funeral consumer advocacy organisation, The Good Funeral Guide, has praised Hillier Funeral Service for the way it treats its clients.

The guide, which is a not-for-profit social enterprise company, assesses funeral homes according to criteria which focus on the quality of the experience they offer.

Mark Hillier, managing director of Hillier Funeral Service, said: ‘We are very proud to have been selected for inclusion in The Good Funeral Guide. During the 90 years we have been serving Swindon families, we have always strived to deliver a personal, respectful and professional service, and it is gratifying when the hard work of our staff is recognised.”

Hillier Funeral service, which was established in the 1920s, has an office in Victoria Road, Old Town, and can also be found at the Chapel of Rest in The Broadway, Whitworth Road. The Good Funeral Guide is independent of the funeral industry and offers information and guidance to the bereaved.

Charles Cowling, the guide’s author, said: “Choosing a funeral director can be very difficult because they all look much the same. But they’re not. Some, a precious few, are truly outstanding and Hillier Funeral Service is one of them.

“The team at Hillier’s are unsung heroes doing a magnificent job, and the people of Swindon and the surrounding area deserve to know this.”

The accreditation process also involved spending time behind the scenes.

The report, which is available on the guide’s website, said: “If you choose Hillier Funeral Service ,you can be confident that you will be building a relationship with people who want above all to help you arrange the funeral you hope for.

“They are genuinely open to new ideas and are willing to be flexible to meet your needs and requirements while always offering the highest standards of care.”

To see the review, visit http://www.goodfuneralguide.co.uk/funeral-directors/hillier-funeral-services/

Comments (6)

Please log in to enable comment sorting

7:21pm Sun 17 Feb 13

Dosomethingmutley says...

Have had to arrange or help to arrange a number of funerals over the years. I have always found the staff at Hillier's to be highly professional, striking the right balance of respectful sympathy and guiding you through the burial process at a time of grief and stress. No request has ever been dismissed as impossible, with someone being available 24 hrs a day.
Have had to arrange or help to arrange a number of funerals over the years. I have always found the staff at Hillier's to be highly professional, striking the right balance of respectful sympathy and guiding you through the burial process at a time of grief and stress. No request has ever been dismissed as impossible, with someone being available 24 hrs a day. Dosomethingmutley
  • Score: 0

9:09pm Sun 17 Feb 13

Davey Gravey says...

Can't say I'm dying to find out how good they are.
Can't say I'm dying to find out how good they are. Davey Gravey
  • Score: 0

10:03pm Sun 17 Feb 13

RICHARDPIKE says...

We'll done to all
We'll done to all RICHARDPIKE
  • Score: 0

8:52am Mon 18 Feb 13

Oldswindonian says...

Well done to Mark and his team.
Well done to Mark and his team. Oldswindonian
  • Score: 0

9:05am Mon 18 Feb 13

Tim Newroman says...

Great to see such a worthy local business receiving the praise they're undoutedly due. Excellent stuff.
Great to see such a worthy local business receiving the praise they're undoutedly due. Excellent stuff. Tim Newroman
  • Score: 0

1:30am Tue 19 Feb 13

SpeakUp says...

Dosomethingmutley wrote:
Have had to arrange or help to arrange a number of funerals over the years. I have always found the staff at Hillier's to be highly professional, striking the right balance of respectful sympathy and guiding you through the burial process at a time of grief and stress. No request has ever been dismissed as impossible, with someone being available 24 hrs a day.
Hear hear. Best in town by far.
[quote][p][bold]Dosomethingmutley[/bold] wrote: Have had to arrange or help to arrange a number of funerals over the years. I have always found the staff at Hillier's to be highly professional, striking the right balance of respectful sympathy and guiding you through the burial process at a time of grief and stress. No request has ever been dismissed as impossible, with someone being available 24 hrs a day.[/p][/quote]Hear hear. Best in town by far. SpeakUp
  • Score: 0

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree