Online challenge is all about tweetment

Rachael Lee, communications officer at GWH, has been involved in the Tweetathon Rachael Lee, communications officer at GWH, has been involved in the Tweetathon

A PATIENT with a cut to the head and another with a broken thumb were just some of the subjects of tweets from Great Western Hospital as part of its Tweetathon.

Live action was tweeted from the Emergency Department from 10am yesterday to give people an insight into the hospital.

It is hoped the event will help teach people about the importance of choosing the right service for their needs.

A spokesman for Great Western Hospital said: “The Tweetathon has gone very well so far and it is great to see the interaction we have had from people asking questions or thanking ED staff.

“The ED team have been working incredibly hard today, it has been very busy, and we reached 100 patients by 2.20pm.

“We hope the Tweetathon has given people an insight into a busy emergency department and the types of patients coming through the doors. We’ve had quite few minor injuries today, lots of hand injuries and breaks and sprains.”

The Emergency Department also had a number of major incidents, including patients with chest pains and shortness of breath.

“We wanted to educate people about the importance of choosing the right service to meet their needs, which does not always need to be the Emergency Department,” said the spokesman.

“There is a misconception that the department is the only service within Swindon and the surrounding area to go to for urgent care, when there actually are many choices such as their local pharmacy, GP and walk-in centre.

“Patients are assessed by clinical need, not in order of arrival, and if their condition does not require treatment in ED they will be redirected elsewhere.

“The support from the ED team, particularly the consultants, has been very positive and it has been great to be able to showcase the work that they do.”

Tweets also included information about a £1m refurbishment that will be starting in May and the creation of a new Children’s Emergency Department.

For more information search for @GWH_NHS on Twitter.

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