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Thousands of bins not collected in Swindon last year
MORE than 11,000 rubbish collections have been missed by Swindon Council over the past year, with some streets repeatedly seeing their bins remaining full.
A total of 11,176 collections were missed during the period covering June 1, 2012 to July 24 this year, of which recycling bags were the most commonly left on driveways.
Swindon Commercial Services, which was detached as a council-owned service in 2010, missed a total of 4,576 recycling collections, 3,196 wheelie bins, and 1,648 green bags over the course of the year.
In contrast just 15 clinical waste collections and 13 commercial refuse collections were missed during the same period.
Hundreds of streets in Swindon experienced only slight hiccups in their service, with 1,532 roads seeing only one collection skipped.
But certain places have been shown to be problem hotspots, with some streets being missed repeatedly. Top of the pile was Ferndale Road, which had 63 scheduled collections missed. They are followed by Ermin Street and Penhill Drive, which each lost 49 collections.
Sophie Newton, 20, of Ferndale Road, said her bins had not been taken this week, and the homeowners were left to dispose of their waste themselves.
She said: “I am not surprised this is the worst road in Swindon. I have lived here for two years and that just reflects my experience.
“Sometimes they will collect it and sometimes they won’t. They were supposed to be here yesterday but they missed that one as well. Because the collection is every two weeks that means we are just stuck with it. We will probably have to go down to the tip again to get rid of it all.
“We have no more rubbish than most people here because there are only three of us, but after we put in two bags it is full. Then we are stuck with it for weeks.
“If the lid is even slightly open because the bin is full they will not take it. We end up having to put the recycling in with the waste.”
The council have said they do respond to any areas where issues are repeated, and a number of factors could contribute to residents seeing their bins left on the street.
Councillor Richard Hurley, cabinet member for StreetSmart, said “The council makes more than 10 million individual waste and recycling collections each year, so the number of missed collections forms only a very tiny fraction of these – around 0.1 per cent.
“However, we are not complacent and understand that any number of missed collections is undesirable. “We do look at the data and try to resolve particular hotspots.”
Swindon Commercial Services is due to return to council control, and Coun Hurley believes the transition will provide a smoother service.
“The guys on the ground are doing a fantastic job, but I think it will be r more efficient when the services come back under the control of the council,” he said.
“It will give us more control and allow us to react quicker.”
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