Get involved! Send photos, video, news & views. Text SWINDON NEWS to 80360 or email us
App to fill in the potholes
10:30pm Wednesday 23rd October 2013 in News
MOTORISTS fed up with potholes on the region’s roads are being told to download a new smartphone app by Wiltshire Council which it hopes will speed up repairs.
The free to download My Wiltshire app allows people to log highways complaints including poor road surfaces, bulbs out in street lights and vandalised street signs among other things.
The programme is part of Wiltshire Council’s £125m five-year highways contract with Balfour Beatty Living Places which launched in March. The contractor’s service has received many complaints since it began.
Those logging complaints are asked to take a picture of the problem which registers the location, logs it with Balfour Beatty and adds it to their work schedule.
Wiltshire councillor John Thomson, cabinet member for highways, said: “It really helps the highways team and having the actual location saves them time looking for the problem.
“It also reports back what is being done, which I think people will appreciate. It is a really good system and I would highly recommend it.”
Coun Thomson said he has been using the app himself and has reported 37 issues, saying a ‘fair few’ had already been sorted.
For those who don’t have a smartphone Wiltshire Council’s Clarence phoneline, which allows highways complaints to be logged, will continue to run.
The app also features the council’s newsfeed and allows users to contact their councillors.
During Tuesday’s cabinet meeting, held in City Hall, Salisbury, councillors approved plans to spend an extra £52m a year to improve the region’s highways from 2014 to 2020.
The investment will see the council’s annual highways budget increase to around £21m, with it reducing to a capital budget of £12m from 2020.
Funding will come through a £20m bank loan, running for 20 years, and a maintenance grant from the Department for Transport.
The public will be encouraged through their area boards to put forward roads across Wiltshire which need improving.
Wiltshire councillor Jonathon Seed, cabinet member for area boards, said: “It is great that our communities are involved in shaping this council’s projects. Not many other councils across the country offer this.”
Comments are closed on this article.