Glazing firm closes down

Swindon Advertiser: Mark Waldan is still waiting for Bettaglaze to complete work at his home in Pinehurst Mark Waldan is still waiting for Bettaglaze to complete work at his home in Pinehurst

HUNDREDS of people in Swindon have been left out of pocket after double glazing firm Bettaglaze shut up their Stratton depot on Tuesday.

The firm, based in Bramble Road on the Techno Industrial Estate, is believed to have gone into administration and is no longer open for business.

Liquidators were said to be at the site on Tuesday closing up the company, and the phone lines are no longer available to customers.

Mark Waldan is one of the many customers who has been affected by the sudden closure.

The 41-year-old from Pinehurst parted with £6,500 for work on his whole house, which has yet to be completed.

Mark, who heard about the news in the Adver, said: “I couldn’t believe that they’ve closed down. We have had nothing but trouble from this company.

“We asked for the work to be done in November and they started the work.

“But the windows they put in weren’t the ones I chose, and they leak. It’s not finished.

“I asked them to come back and finish it but we’ve been waiting for them to call back.

“I didn’t call them over Christmas but I called them on January 4 and they said they would call back. They never did and the next thing I know is they have gone bust.

“If companies go into administration, that’s it, you’re not going to get the money back.”

Joan Jerram is another customer who has been stung out of her cash by the company.

The 75-year-old from Wroughton said: “It was only two weeks ago that we had someone come round for a quote for a new door and window.

“I gave them the deposit of £250 and a week ago the surveyor came round.

“They said they would have the work done in the next three weeks, which I thought was a bit strange because it’s so quick.”

Like many customers, Joan now faces the reality of not getting that money back.

She said: “I was gobsmacked really when I read in the Swindon Advertiser that Bettaglaze had gone bust.

“But the workers were very charming, both the young men who came round to sell us the windows and the surveyor.

“I saw their advert in the Swindon Advertiser so I thought it was a reputable company.

“We’re pensioners and although the money won’t have a huge impact on us we can’t afford to just give money away.

“They must have known. It’s just dishonest.”

It is thought that many of the firm’s workers have also been left in the lurch, with many turning to rival firms for work.

The firm supplies and installs replacement UPVC windows, doors and conservatories as well as being one of the only companies in the south-west to offer double and triple-glazing services.

The Adver still has not been able to contact the management of the company, since the phone lines have been disconnected and the main site is closed.

Comments (13)

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9:43am Fri 17 Jan 14

AndySN3 says...

Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!! AndySN3

9:53am Fri 17 Jan 14

The Artist formally known as Grumpy Old Man says...

AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
[quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future. The Artist formally known as Grumpy Old Man

10:07am Fri 17 Jan 14

AndySN3 says...

The Artist formally known as Grumpy Old Man wrote:
AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
An owner of a business knows when the time is up, or should do. If things are that bad, it is time to call it a day, not go and "stitch" people up.
[quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.[/p][/quote]An owner of a business knows when the time is up, or should do. If things are that bad, it is time to call it a day, not go and "stitch" people up. AndySN3

10:36am Fri 17 Jan 14

public knowledge says...

The Artist formally known as Grumpy Old Man wrote:
AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........
[quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.[/p][/quote]Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket........... public knowledge

10:38am Fri 17 Jan 14

public knowledge says...

public knowledge wrote:
The Artist formally known as Grumpy Old Man wrote:
AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........
Sorry that's Westmead industrial estate.....
[quote][p][bold]public knowledge[/bold] wrote: [quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.[/p][/quote]Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........[/p][/quote]Sorry that's Westmead industrial estate..... public knowledge

10:54am Fri 17 Jan 14

AndySN3 says...

public knowledge wrote:
The Artist formally known as Grumpy Old Man wrote:
AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........
The most annoying and unjust thing in all this, is that they are acting within the current law.
How unfair is this to the honest businesses and individuals of this town???
If it is to be found true that they have restarted elsewhere, surely the same thing will happen again??
[quote][p][bold]public knowledge[/bold] wrote: [quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.[/p][/quote]Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........[/p][/quote]The most annoying and unjust thing in all this, is that they are acting within the current law. How unfair is this to the honest businesses and individuals of this town??? If it is to be found true that they have restarted elsewhere, surely the same thing will happen again?? AndySN3

11:00am Fri 17 Jan 14

public knowledge says...

AndySN3 wrote:
public knowledge wrote:
The Artist formally known as Grumpy Old Man wrote:
AndySN3 wrote:
Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace.
The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence.
As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!!
True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.
Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........
The most annoying and unjust thing in all this, is that they are acting within the current law.
How unfair is this to the honest businesses and individuals of this town???
If it is to be found true that they have restarted elsewhere, surely the same thing will happen again??
Totally agree ....
[quote][p][bold]AndySN3[/bold] wrote: [quote][p][bold]public knowledge[/bold] wrote: [quote][p][bold]The Artist formally known as Grumpy Old Man[/bold] wrote: [quote][p][bold]AndySN3[/bold] wrote: Oh dear. Sometimes the employees of a company are as much in the dark as the general public. Somebody at this business knew they were sinking, and to go out and actively sell to people who scrimp and scrape to improve their homes is an utter disgrace. The sad thing is, this company will more than likely trade again under a different name, with a "different" director, and start off debt free. The people and other companies that have been left out of pocket just have to suffer in silence. As an owner of a company, always careful with money, these stories just p1ss me off no end, and something needs to be done to stop it keep happening. People cannot afford to keep being ripped off by these poorly run businesses!!![/p][/quote]True, but on the other hand you don't run a business and not go and try to sell to people in case you might go out of business in the future.[/p][/quote]Trading next day as The Window Centre using one of their blue vans, and yes someone who was at the company is now director as obviously the last owner would now be declared bankrupt. Swindon such a small town news travels fast believe they have a unit in westward so again public be aware before parting with your money 'they couldn't get it right 1st time around' and all these poor people left out of pocket...........[/p][/quote]The most annoying and unjust thing in all this, is that they are acting within the current law. How unfair is this to the honest businesses and individuals of this town??? If it is to be found true that they have restarted elsewhere, surely the same thing will happen again??[/p][/quote]Totally agree .... public knowledge

1:35pm Fri 17 Jan 14

house on the hill says...

There are not the first and wont be the last as long as the law allows this sort of ludicrous practices. Stay well away I think from that crowd!
There are not the first and wont be the last as long as the law allows this sort of ludicrous practices. Stay well away I think from that crowd! house on the hill

6:34pm Fri 17 Jan 14

Hashtagswindon says...

Like all businesses there are times where you can not control what is coming. I have dealt with bettaglaze in the past and recently and can not speak more highly of the sales team who have always been top notch.

I think a lot of the comments here may be rival companies trying to jump on the band wagon!!!

Those who live in glass houses should not throw stones!!!!!!
Like all businesses there are times where you can not control what is coming. I have dealt with bettaglaze in the past and recently and can not speak more highly of the sales team who have always been top notch. I think a lot of the comments here may be rival companies trying to jump on the band wagon!!! Those who live in glass houses should not throw stones!!!!!! Hashtagswindon

7:06pm Fri 17 Jan 14

Mango man says...

The likes of Bettaglaze, Safestyle and KM Windows are all the same. Loads of cold calling and leaflet drops etc but zero customer service. When will these companies realise that sending people not much older than children out to cold call does them no favours whatsoever, particularly when some of the operatives look like they're only there to check out the inside of houses!!!
The likes of Bettaglaze, Safestyle and KM Windows are all the same. Loads of cold calling and leaflet drops etc but zero customer service. When will these companies realise that sending people not much older than children out to cold call does them no favours whatsoever, particularly when some of the operatives look like they're only there to check out the inside of houses!!! Mango man

5:05pm Sat 18 Jan 14

Mukkin says...

When dealing with Glazing companies I tend to go by recommendation only, never would I use an advert from a paper and definitely no cold callers, local, small independent companies usually do a good job and it's exactly what I found when I used a small, local reputable company in Wootton Bassett, .......Many thanks Adey :-D
When dealing with Glazing companies I tend to go by recommendation only, never would I use an advert from a paper and definitely no cold callers, local, small independent companies usually do a good job and it's exactly what I found when I used a small, local reputable company in Wootton Bassett, .......Many thanks Adey :-D Mukkin

5:17pm Sat 18 Jan 14

Empty Car Park says...

Serves people right if they lost money LOL :-)
Serves people right if they lost money LOL :-) Empty Car Park

4:19pm Tue 21 Jan 14

FORZASTFC says...

Always buy from local recommended companies? full stop!
Word of mouth is always the best form of advertising!
Always buy from local recommended companies? full stop! Word of mouth is always the best form of advertising! FORZASTFC

Comments are closed on this article.

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