Shock as GP surgery shuts

Swindon Advertiser: Anne Snelgrove, the Prospective Parliamentary Candidate for Swindon South and Old Town ward councillor Nadine Watts outside the Marlborough Road Surgery Anne Snelgrove, the Prospective Parliamentary Candidate for Swindon South and Old Town ward councillor Nadine Watts outside the Marlborough Road Surgery

ABOUT 2,000 patients in Old Town will be competing for limited places at a handful of practices following the announcement of Marlborough Road Surgery’s impending closure.

Residents were informed that the practice would shut for good on March 31 in a letter sent by their GP, Dr Rohlfing, over the weekend.

The unexpected news raised concerns among patients that they might have to move to surgeries in Eldene or further afield to receive treatment.

The decision to close the practice was criticised by Labour’s Prospec-tive Parliamentary Candidate Anne Snelgrove, who said the move would place people’s health at risk.

In an apologetic letter to patients Dr Rohlfing said he had explored every avenue to keep the practice running, to no avail. He did not go into the reasons which prompted the closure.

“I have explored all options for the future and decided that running the practice at 143 Marlborough Road is no longer viable,” he said.

“I have not taken the decision to close the practice lightly.

“I would like to thank you, my patients, for the loyalty you have shown to me and my team, and the good relationships we have built with you over the years.

“I am working with NHS England’s Bath, Gloucestershire, Swindon and Wiltshire area team to help support all of our patients during this period of change.

“By the end of March you will need to register with an alternative GP practice of your choice.

Bryan Collier, 54, of Broome Manor has attended the surgery for the past 20 years.

“It’s a bit of a shock. Some people are still receiving letters now; it is not much notice.

“The nearest practice is the Lawn Medical Centre but they are going to be overrun with people trying to apply. “And there is a three-month waiting list there.

“We were sent a list of other GP practices with the letter and one of the ones suggested is in Eldene. It’s miles away. People with mobility problems won’t be able to go far.”

Anne Snelgrove said: “This is worrying news for local residents.

“I’m not convinced that we have the capacity in Swindon to enable up to 3,000 people to find another doctor’s surgery that is convenient to them.” “I am calling on the Clinical Commissioning Group to take immediate action to support the patients of Marlborough Road Surgery find a new surgery.”

A spokesperson for the NHS England Bath, Gloucestershire, Swindon & Wiltshire Area team said:

"Dr Robert Rohlfing of Marlborough Road Surgery in Swindon has tendered his resignation from his General Medical Services contract. 

"He wrote to all his patients advising them of his decision and that after 31st March 2014 they will have to register with a new medical practice in the area. 

"He has reassured his patients that he will continue to see them up until that time and has also directed people to local practices that they can register with and to further information on the NHS Choices website."

Comments (22)

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7:36am Fri 7 Feb 14

Bowled over says...

Good riddance!!!
Good riddance!!! Bowled over

7:54am Fri 7 Feb 14

You slug says...

No loss whatsoever!
No loss whatsoever! You slug

8:18am Fri 7 Feb 14

Oldtownmum says...

Very impressed by Anne's 'indignant' face!
Very impressed by Anne's 'indignant' face! Oldtownmum

8:20am Fri 7 Feb 14

house on the hill says...

Sticking her nose in again for any publicity.
Sticking her nose in again for any publicity. house on the hill

9:27am Fri 7 Feb 14

EmmBee says...

Oh look it's old Rent-A-Glare again. See, this is the mark of a professional moaner - we see Joe Public with their arms crossed, only Annie GetYourGlum can do the full-on glare!
Oh look it's old Rent-A-Glare again. See, this is the mark of a professional moaner - we see Joe Public with their arms crossed, only Annie GetYourGlum can do the full-on glare! EmmBee

9:37am Fri 7 Feb 14

Happygurl says...

I see Anne is trying to get back in to the PM motorcade again. I will stick with my MP who actually lives in the same town let alone the same county he represents.
I see Anne is trying to get back in to the PM motorcade again. I will stick with my MP who actually lives in the same town let alone the same county he represents. Happygurl

9:38am Fri 7 Feb 14

A.Baron-Cohen says...

Selgrove in Old Town, why? this is not a Labour voting area.
Selgrove in Old Town, why? this is not a Labour voting area. A.Baron-Cohen

10:42am Fri 7 Feb 14

StillPav says...

The whole concept of GPs is outdated and no longer fit for purpose. I have the misfortune to be registered with Park Lane practice which is located in a squat opposite Faringdon Park.

Their opening hours are the same as most offices, which is ideal of you work for a living. If you phone up for an appointment they will only make the first few slots available, otherwise you have to phone up on the day, again, perfect for those who need to plan ahead.
The whole concept of GPs is outdated and no longer fit for purpose. I have the misfortune to be registered with Park Lane practice which is located in a squat opposite Faringdon Park. Their opening hours are the same as most offices, which is ideal of you work for a living. If you phone up for an appointment they will only make the first few slots available, otherwise you have to phone up on the day, again, perfect for those who need to plan ahead. StillPav

10:58am Fri 7 Feb 14

FLOGGITLAD says...

hypocrite annie out again, just answer the question who cancelled the doctors our of hours contract and who cancelled the doctors weekend working contract........
oh for a photo, must be a protest group going isnt there
and she is the best south swindon has got.........
hypocrite annie out again, just answer the question who cancelled the doctors our of hours contract and who cancelled the doctors weekend working contract........ oh for a photo, must be a protest group going isnt there and she is the best south swindon has got......... FLOGGITLAD

11:11am Fri 7 Feb 14

Laneylane says...

We wait 2 weeks for an appointment in Eldene as it is , that will soon be a month then!
We wait 2 weeks for an appointment in Eldene as it is , that will soon be a month then! Laneylane

11:21am Fri 7 Feb 14

ChannelX says...

So, there's absolutely NOTHING the odious Snelgrove can actually do about a doctor legitimately deciding to close a practice... yet there she is, pretending to give a monkey's and that she might be able to achieve something for somebody...

...other than yet another photo opp for her and her sidekick.
So, there's absolutely NOTHING the odious Snelgrove can actually do about a doctor legitimately deciding to close a practice... yet there she is, pretending to give a monkey's and that she might be able to achieve something for somebody... ...other than yet another photo opp for her and her sidekick. ChannelX

11:25am Fri 7 Feb 14

FLOGGITLAD says...

I live in stratton and yesterday rang up for an appointment and got one for the 19th..
I live in stratton and yesterday rang up for an appointment and got one for the 19th.. FLOGGITLAD

1:20pm Fri 7 Feb 14

house on the hill says...

FLOGGITLAD wrote:
I live in stratton and yesterday rang up for an appointment and got one for the 19th..
19th of what though Lad????
[quote][p][bold]FLOGGITLAD[/bold] wrote: I live in stratton and yesterday rang up for an appointment and got one for the 19th..[/p][/quote]19th of what though Lad???? house on the hill

2:30pm Fri 7 Feb 14

tarrant1 says...

I agree, good riddance, nothing but a joke!
I agree, good riddance, nothing but a joke! tarrant1

2:37pm Fri 7 Feb 14

FLOGGITLAD says...

of this month...... and Im told if you go along early, you get a free carrier bag......
of this month...... and Im told if you go along early, you get a free carrier bag...... FLOGGITLAD

3:29pm Fri 7 Feb 14

EHolliday says...

I have been lead to believe most of Dr Rohlfing's patients are in the Old Town / East Swindon areas. I also understand his list is just over 2000 and not quite as big as your article suggests.Surgeries in East Swindon have been in discussion about the implications of Dr Rohfling retiring with the local area team of NHS England and we had made representations that most surgeries are almost at capacity and would be concerned about maintaining quality of care if they had a large influx of new patients. The exceptions were Eldene Surgery and Kingswood Surgery in Park North, who will be pleased to welcome Dr Rohlfings patients in Eldene & Liden and the Parks respectively. Recently NHS England have turned down an application from Lawn Surgery to close their list to new patients while a new computer system is being embedded and therefore they have had to reduce their practice area, though they will accept patients whose post code starts SN3 1..
I apologise to your readers that I am not sure which surgeries in the Old Town area are looking to expand or otherwise, but the practice areas they cover are on the websites in Dr Rohlfings letter.
We had advised the area team in NHS England about our views in the hope that patients didn't have too much of a struggle sorting out their future care, but the letter from Dr Rohlfing to his patients doesn't seem to take our representations into account. It can be distressing to have to change to a new doctor and a new team, but make sure you have an up to date list of allergies and mediciations and the NHS paperwork will eventually catch you up (and there may even be some things you prefer in your new surgery).
Dr Eric Holliday, Eldene Surgery, SN3 3TQ
I have been lead to believe most of Dr Rohlfing's patients are in the Old Town / East Swindon areas. I also understand his list is just over 2000 and not quite as big as your article suggests.Surgeries in East Swindon have been in discussion about the implications of Dr Rohfling retiring with the local area team of NHS England and we had made representations that most surgeries are almost at capacity and would be concerned about maintaining quality of care if they had a large influx of new patients. The exceptions were Eldene Surgery and Kingswood Surgery in Park North, who will be pleased to welcome Dr Rohlfings patients in Eldene & Liden and the Parks respectively. Recently NHS England have turned down an application from Lawn Surgery to close their list to new patients while a new computer system is being embedded and therefore they have had to reduce their practice area, though they will accept patients whose post code starts SN3 1.. I apologise to your readers that I am not sure which surgeries in the Old Town area are looking to expand or otherwise, but the practice areas they cover are on the websites in Dr Rohlfings letter. We had advised the area team in NHS England about our views in the hope that patients didn't have too much of a struggle sorting out their future care, but the letter from Dr Rohlfing to his patients doesn't seem to take our representations into account. It can be distressing to have to change to a new doctor and a new team, but make sure you have an up to date list of allergies and mediciations and the NHS paperwork will eventually catch you up (and there may even be some things you prefer in your new surgery). Dr Eric Holliday, Eldene Surgery, SN3 3TQ EHolliday

9:12pm Fri 7 Feb 14

Misanthrope says...

house on the hill wrote:
Sticking her nose in again for any publicity.
Oh, and Bobby Buckland doesn't? He'd turn up at the opening of an envelope if he thought he'd get his smug mug photo'd
[quote][p][bold]house on the hill[/bold] wrote: Sticking her nose in again for any publicity.[/p][/quote]Oh, and Bobby Buckland doesn't? He'd turn up at the opening of an envelope if he thought he'd get his smug mug photo'd Misanthrope

9:51pm Fri 7 Feb 14

faatmaan says...

why is Swindons medical provision set up for those who do not work, in this age where the government is encouraging everybody to work they seem to overlook the need to keep workers fit for work, having eye appointments that require dilation of the eyes and not being able to drive for up to six hours, scheduled for the mornings, clinics that run for the convenience of the doctor and consultants without any thought for those who find it hard to get time off work , a move to a more flexible schedule for health professionals would not only aid many patients but please many bosses in business as it minimises delays in production.
Is it not time the GP's were more organised with larger practices , but employing specialist doctors so if you had womans problem, the lady could see a specialist in that field, if you were a diabetic you would see a specialist in that field and so on,
why is Swindons medical provision set up for those who do not work, in this age where the government is encouraging everybody to work they seem to overlook the need to keep workers fit for work, having eye appointments that require dilation of the eyes and not being able to drive for up to six hours, scheduled for the mornings, clinics that run for the convenience of the doctor and consultants without any thought for those who find it hard to get time off work , a move to a more flexible schedule for health professionals would not only aid many patients but please many bosses in business as it minimises delays in production. Is it not time the GP's were more organised with larger practices , but employing specialist doctors so if you had womans problem, the lady could see a specialist in that field, if you were a diabetic you would see a specialist in that field and so on, faatmaan

5:47am Sat 8 Feb 14

ChannelX says...

Misanthrope wrote:
house on the hill wrote:
Sticking her nose in again for any publicity.
Oh, and Bobby Buckland doesn't? He'd turn up at the opening of an envelope if he thought he'd get his smug mug photo'd
At least he's actually an MP though.

What's Snelly at the moment?
[quote][p][bold]Misanthrope[/bold] wrote: [quote][p][bold]house on the hill[/bold] wrote: Sticking her nose in again for any publicity.[/p][/quote]Oh, and Bobby Buckland doesn't? He'd turn up at the opening of an envelope if he thought he'd get his smug mug photo'd[/p][/quote]At least he's actually an MP though. What's Snelly at the moment? ChannelX

3:32pm Sun 9 Feb 14

Morsey says...

I see the very childish Tories have been let loose at mummy's computer again! Where's the lawyer, then, should he not be interested in this ... at least Mrs Snelgrove is investigating, more power to her elbow, a previously excellent MP for South Swindon!
I see the very childish Tories have been let loose at mummy's computer again! Where's the lawyer, then, should he not be interested in this ... at least Mrs Snelgrove is investigating, more power to her elbow, a previously excellent MP for South Swindon! Morsey

11:27am Mon 10 Feb 14

FLOGGITLAD says...

an excellent mp for swindon, she showed that her career was more important than that of the constituents who voted for her, think of guildford ave and faringdon road post offices etc think of the claims for food furniture micro wave and even carrier bag. a total disgrace.. put your left foot forward Morsey....
an excellent mp for swindon, she showed that her career was more important than that of the constituents who voted for her, think of guildford ave and faringdon road post offices etc think of the claims for food furniture micro wave and even carrier bag. a total disgrace.. put your left foot forward Morsey.... FLOGGITLAD

11:29am Mon 10 Feb 14

FLOGGITLAD says...

she was in town the other week with the rfest of the hypocrites, and moaning about the cost of living, ask her to explain the fule escaltor they left behind. ask about council tax rises ask her about the mid staffs hospital, where her mate brown was more concerned with league tables than the health of the patients..what a plonker..
she was in town the other week with the rfest of the hypocrites, and moaning about the cost of living, ask her to explain the fule escaltor they left behind. ask about council tax rises ask her about the mid staffs hospital, where her mate brown was more concerned with league tables than the health of the patients..what a plonker.. FLOGGITLAD

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