Turnout poor for hospital meeting

Spotlight event on the Great Western Hospital at the De vere Hotel. Pictured are Hilary Walker, chief nurse GWH NHS foundation trust, and Peter Rowe, manager Healthwatch Swindon

Spotlight event on the Great Western Hospital at the De vere Hotel. Pictured are Hilary Walker, chief nurse GWH NHS foundation trust, and Peter Rowe, manager Healthwatch Swindon

First published in News
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ONLY a handful of people turned out for the Great Western Hospital Trust’s first ever public open evening, despite being publicised in the Adver for several weeks before.

The event on Monday was an opportunity for members of the public to share their views, concerns and compliments about the GWH with members of staff at the Trust in round table open discussions.

But only 15 people turned out for the event, billed to take place between 6.30pm and 9pm, to give constructive feedback about the services provided at the hospital.

This was despite the Trust hiring out the largest conference room – the Inspiration room – offered by the De Vere Hotel in Shaw Ridge.

But GWH director of strategy Kevin McNamara remained positive about the event, saying that it provided a good opportunity for improvement.

He said: “It was the first time that we have held the event and we weren’t sure how many people might come along and we wanted to make sure there was enough room to accommodate all the people who turned up and wanted to share their experiences with us.

“It was very successful. It’s something that we do want to run again particularly in North Wiltshire, because about a third of patients come from Wiltshire.”

The meeting, while open to members of the public, was run along Care Quality Commission lines, with media representatives asked to leave shortly before the discussions began.

Kevin said: “CQC invite media along to the beginning of their meetings and then ask them to leave. It’s to help people feel comfortable that when they are sharing their stories and their experiences they are not at risk of being reported on something that they might not want to be.”

Michael Northcott, 58, from Pinehurst, was one of the members of the public who had gone along to the event.

Speaking before the event, he said: “The biggest thing for me was the discussion and that’s what I came along for.

“I think it’s an absolutely brilliant idea. They have got about 16 people from the GWH to talk to people. It’s just a shame that not many people turned up. It’s such a good opportunity for people to give their feedback.

“I think it should have been publicised more though. There weren’t any posters in the hospital or anything.”

The meeting was supported by Healthwatch Swindon, who were delighted to be involved in the event.

Speaking before the meeting Pete Rowe, manager of Healthwatch Swindon, said: “We are really excited to be involved in such an event. As an independent organisation that champions the voice of the people on health and social care services, this is a wonderful opportunity for the people to have their say and share their experiences – both good and bad.”

Comments (14)

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6:51am Wed 4 Jun 14

GalaxyMan says...

Seems the story here is the total lack of the Advers ability to get the event publicised!
Seems the story here is the total lack of the Advers ability to get the event publicised! GalaxyMan
  • Score: 11

8:02am Wed 4 Jun 14

anotherimigrant says...

No it was well advertised it was the total lack of apathy that stopped people going and wasting their time.

These people aren't interested in what we the people think.

Its all a PR stunt to boost their own egos.

Look it s easy, you've got cra*p doctors who cant diagnose.

Cra*p ER service who discharge really ill people in the middle of the night, (happened just last week to our neighbour)

Cra*p AE who dose people up with morphine till the pain stops and then send you home, Happened to me, and then I have to have an emergency admission when the morphine wears off.

You've got a dirty filthy hospital run by fools idiots and liars.

The place should be in administration and then it,ll get cleaned up and there will once again be survivors to simple illnesses.

Is there anything good I can say about the filthy house of death...............
............NO......
....................
. thinking............
....................
....................
....NO..............
....................
....................
....................
.........No Nothing really, even the exorbitant and cruel charges for the car park with really threatening wardens going round ttrying to ticket anything that doesn't move................
....................


The poor guy who sat outside for 6hrs waiting for transport home that I had to kick off about, he got home after I intervened, but it's not my job, I was a patient, I shouldn't be telling these fools and idiots how to run a hospital.

That's what their paid to do, and well paid they are.

But do we get the service we pay for.................
..........NO
No it was well advertised it was the total lack of apathy that stopped people going and wasting their time. These people aren't interested in what we the people think. Its all a PR stunt to boost their own egos. Look it s easy, you've got cra*p doctors who cant diagnose. Cra*p ER service who discharge really ill people in the middle of the night, (happened just last week to our neighbour) Cra*p AE who dose people up with morphine till the pain stops and then send you home, Happened to me, and then I have to have an emergency admission when the morphine wears off. You've got a dirty filthy hospital run by fools idiots and liars. The place should be in administration and then it,ll get cleaned up and there will once again be survivors to simple illnesses. Is there anything good I can say about the filthy house of death............... ............NO...... .................... . thinking............ .................... .................... ....NO.............. .................... .................... .................... .........No Nothing really, even the exorbitant and cruel charges for the car park with really threatening wardens going round ttrying to ticket anything that doesn't move................ .................... The poor guy who sat outside for 6hrs waiting for transport home that I had to kick off about, he got home after I intervened, but it's not my job, I was a patient, I shouldn't be telling these fools and idiots how to run a hospital. That's what their paid to do, and well paid they are. But do we get the service we pay for................. ..........NO anotherimigrant
  • Score: -6

8:23am Wed 4 Jun 14

house on the hill says...

Probably still stuck in the queue at A & E!
Probably still stuck in the queue at A & E! house on the hill
  • Score: 0

8:27am Wed 4 Jun 14

house on the hill says...

anotherimigrant wrote:
No it was well advertised it was the total lack of apathy that stopped people going and wasting their time.

These people aren't interested in what we the people think.

Its all a PR stunt to boost their own egos.

Look it s easy, you've got cra*p doctors who cant diagnose.

Cra*p ER service who discharge really ill people in the middle of the night, (happened just last week to our neighbour)

Cra*p AE who dose people up with morphine till the pain stops and then send you home, Happened to me, and then I have to have an emergency admission when the morphine wears off.

You've got a dirty filthy hospital run by fools idiots and liars.

The place should be in administration and then it,ll get cleaned up and there will once again be survivors to simple illnesses.

Is there anything good I can say about the filthy house of death...............

............NO......

....................

. thinking............

....................

....................

....NO..............

....................

....................

....................

.........No Nothing really, even the exorbitant and cruel charges for the car park with really threatening wardens going round ttrying to ticket anything that doesn't move................

....................



The poor guy who sat outside for 6hrs waiting for transport home that I had to kick off about, he got home after I intervened, but it's not my job, I was a patient, I shouldn't be telling these fools and idiots how to run a hospital.

That's what their paid to do, and well paid they are.

But do we get the service we pay for.................

..........NO
Maybe if they didn't have to spend over £4billion on fat people with self inflicted conditions and the idiots who go to A & E with sore throats and head aches they would have more money to spend on those who really needed treatment! If you you truly believe we should take no responsibility for ourselves and expect others to fund our selfish behaviours then you get the service you absolutely deserve! Let's take the easy option and blame other people for our selfish lazy lifestyles!
[quote][p][bold]anotherimigrant[/bold] wrote: No it was well advertised it was the total lack of apathy that stopped people going and wasting their time. These people aren't interested in what we the people think. Its all a PR stunt to boost their own egos. Look it s easy, you've got cra*p doctors who cant diagnose. Cra*p ER service who discharge really ill people in the middle of the night, (happened just last week to our neighbour) Cra*p AE who dose people up with morphine till the pain stops and then send you home, Happened to me, and then I have to have an emergency admission when the morphine wears off. You've got a dirty filthy hospital run by fools idiots and liars. The place should be in administration and then it,ll get cleaned up and there will once again be survivors to simple illnesses. Is there anything good I can say about the filthy house of death............... ............NO...... .................... . thinking............ .................... .................... ....NO.............. .................... .................... .................... .........No Nothing really, even the exorbitant and cruel charges for the car park with really threatening wardens going round ttrying to ticket anything that doesn't move................ .................... The poor guy who sat outside for 6hrs waiting for transport home that I had to kick off about, he got home after I intervened, but it's not my job, I was a patient, I shouldn't be telling these fools and idiots how to run a hospital. That's what their paid to do, and well paid they are. But do we get the service we pay for................. ..........NO[/p][/quote]Maybe if they didn't have to spend over £4billion on fat people with self inflicted conditions and the idiots who go to A & E with sore throats and head aches they would have more money to spend on those who really needed treatment! If you you truly believe we should take no responsibility for ourselves and expect others to fund our selfish behaviours then you get the service you absolutely deserve! Let's take the easy option and blame other people for our selfish lazy lifestyles! house on the hill
  • Score: 5

9:26am Wed 4 Jun 14

PIXEL FAIRY says...

I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment.
I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago.
She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you .
I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment. I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago. She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you . PIXEL FAIRY
  • Score: 7

10:03am Wed 4 Jun 14

PaulD says...

I've never had a problem at the hospital. I've always found parking. I've always been treated with respect by kind and professional staff at both outpatient appointents and emergency visits. I've never seen it anything but gleamingly clean.

Either I've been lucky or I've never visited the ward for incurable whingers.
I've never had a problem at the hospital. I've always found parking. I've always been treated with respect by kind and professional staff at both outpatient appointents and emergency visits. I've never seen it anything but gleamingly clean. Either I've been lucky or I've never visited the ward for incurable whingers. PaulD
  • Score: 10

11:47am Wed 4 Jun 14

themoonraker says...

PIXEL FAIRY wrote:
I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment.
I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago.
She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you .
You are not alone, my mother had a similar experience.
A consultant at GWH changed her prescription and it was only thanks to the diligence of her GP that an eror was noticed.
The GP'S reaction and comment of ''why have you been prescibed these? they are likely to make you severely unwell along with the other medications prescribed''....says it all really, only stopping just short of using the word fatal.
Again this was not my mothers usual consultant, it appears that the one she was seen by has/had a problem both reading and understanding her notes!
Your life in ther hands?, I sometimes wonder if a native american medicine man would be more useful than some of the so called ''experts and consultants'' employed at the GWH!
Bitter......you bet I am !
[quote][p][bold]PIXEL FAIRY[/bold] wrote: I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment. I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago. She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you .[/p][/quote]You are not alone, my mother had a similar experience. A consultant at GWH changed her prescription and it was only thanks to the diligence of her GP that an eror was noticed. The GP'S reaction and comment of ''why have you been prescibed these? they are likely to make you severely unwell along with the other medications prescribed''....says it all really, only stopping just short of using the word fatal. Again this was not my mothers usual consultant, it appears that the one she was seen by has/had a problem both reading and understanding her notes! Your life in ther hands?, I sometimes wonder if a native american medicine man would be more useful than some of the so called ''experts and consultants'' employed at the GWH! Bitter......you bet I am ! themoonraker
  • Score: 3

1:45pm Wed 4 Jun 14

A.Baron-Cohen says...

A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great.

As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)
A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great. As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s) A.Baron-Cohen
  • Score: -7

4:34pm Wed 4 Jun 14

Hmmmf says...

A.Baron-Cohen wrote:
A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great.

As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)
1. We already pay for A&E whether we use it or not, it's called tax.
2. "lifestyle choice" includes sports injuries, road injuries, falling off a horse, VD and even pregnancy. It's why it's called 'universal healthcare,' not 'AB-C care'.
[quote][p][bold]A.Baron-Cohen[/bold] wrote: A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great. As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)[/p][/quote]1. We already pay for A&E whether we use it or not, it's called tax. 2. "lifestyle choice" includes sports injuries, road injuries, falling off a horse, VD and even pregnancy. It's why it's called 'universal healthcare,' not 'AB-C care'. Hmmmf
  • Score: 6

4:54pm Wed 4 Jun 14

A.Baron-Cohen says...

Hmmmf wrote:
A.Baron-Cohen wrote:
A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great.

As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)
1. We already pay for A&E whether we use it or not, it's called tax.
2. "lifestyle choice" includes sports injuries, road injuries, falling off a horse, VD and even pregnancy. It's why it's called 'universal healthcare,' not 'AB-C care'.
When you go and pick up a prescription, you are expected to pay a small fee, I really do not think it would be too much to ask anyone to pay a small fee towards A&E.
What I meant by lifestyle is the deliberate choice made by so many to poison their bodies and expect the community to bail them out!
Universal healthcare must go, and be replaced by one insurance based system, where people can still make the stupid choice to smoke and drink and use drugs however they will have to pay increased premiums, just like bad drivers have to pay higher insurance premiums.
[quote][p][bold]Hmmmf[/bold] wrote: [quote][p][bold]A.Baron-Cohen[/bold] wrote: A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great. As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)[/p][/quote]1. We already pay for A&E whether we use it or not, it's called tax. 2. "lifestyle choice" includes sports injuries, road injuries, falling off a horse, VD and even pregnancy. It's why it's called 'universal healthcare,' not 'AB-C care'.[/p][/quote]When you go and pick up a prescription, you are expected to pay a small fee, I really do not think it would be too much to ask anyone to pay a small fee towards A&E. What I meant by lifestyle is the deliberate choice made by so many to poison their bodies and expect the community to bail them out! Universal healthcare must go, and be replaced by one insurance based system, where people can still make the stupid choice to smoke and drink and use drugs however they will have to pay increased premiums, just like bad drivers have to pay higher insurance premiums. A.Baron-Cohen
  • Score: -5

6:39pm Wed 4 Jun 14

Hmmmf says...

AB-C wrote:
When you go and pick up a prescription, you are expected to pay a small fee,

Only in England, and only if you're a working adult.
If you want private healthcare insurance of the kind you describe, feel free to buy it, or go live in America (where even they've had enough of it).
[quote][p][bold]AB-C[/bold] wrote: When you go and pick up a prescription, you are expected to pay a small fee, [/quote] Only in England, and only if you're a working adult. If you want private healthcare insurance of the kind you describe, feel free to buy it, or go live in America (where even they've had enough of it). Hmmmf
  • Score: 2

12:56pm Thu 5 Jun 14

A.Baron-Cohen says...

Hmmmf wrote:
AB-C wrote:
When you go and pick up a prescription, you are expected to pay a small fee,

Only in England, and only if you're a working adult.
If you want private healthcare insurance of the kind you describe, feel free to buy it, or go live in America (where even they've had enough of it).
I have private healthcare, it is affordable, I think we should at least have the choice: pay for private or pay for NHS
I speak to my american colleagues everyday......they hate Obamacare!
[quote][p][bold]Hmmmf[/bold] wrote: [quote][p][bold]AB-C[/bold] wrote: When you go and pick up a prescription, you are expected to pay a small fee, [/quote] Only in England, and only if you're a working adult. If you want private healthcare insurance of the kind you describe, feel free to buy it, or go live in America (where even they've had enough of it).[/p][/quote]I have private healthcare, it is affordable, I think we should at least have the choice: pay for private or pay for NHS I speak to my american colleagues everyday......they hate Obamacare! A.Baron-Cohen
  • Score: 0

9:51pm Fri 6 Jun 14

multiscience1 says...

PIXEL FAIRY wrote:
I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment.
I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago.
She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you .
There is a Public Governor that sits in the Central Library at Swindon on Wednesdays from 16:15 to 18:15 during the month of June. Public Governor's do not get paid, they are elected by the members of the trust, anyone can be a member for free, they represent us in the Council of Governors and ensure that people complains, mistakes and praises are heard.
Nothing can be done if the people with responsibilities are not aware are not running well. GWH is a big place and the only way to make it better is by speaking up! :) we are all humans and can make mistakes.
[quote][p][bold]PIXEL FAIRY[/bold] wrote: I would agree with they do not listen. The problem is they do not have a proper customer service department, and all medical professionals close ranks and zip there mouth. I would liked to have gone along but due to multiple illnesses and wrong diagnosis by the GWH I cant drive at the moment. I also spent all day and evening trying to calm my wife down who had been rang by the hospital to come in due to some biopsies taken two weeks ago. She arrived at the Hospital to be told by a foreign consultant,Not Mr Hanson who' s secretary had rung us and told my wife she needed to go in and see them. She was then told by a Doctor not of English decent that she had Cancer . They prescribed her some cancer drugs and she took the prescription to the New Boots chemist in the Hospital. Luckily the chemist said I cant prescribe these drugs without specials forms. My wife sat around for 2 hours before eventually walking herself back up to the Doctor she had seen earlier. A nurse removed the doctor from a meeting ,the doctor then sat down and said sorry you don't have cancer but I am not sure what you have. They apologised for any duress this may have caused my wife, and said it was there fault they did not know how to use the system correctly and had not scrolled down and read the notes. They then said that they had given my wife a new prescription and if she went down to boots the chemist would give her the new drugs. My wife returned to Boots to be told that had not been contacted. Eventually the chemist in Boots got hold of the doctor and was told what drugs he wanted to prescribe to my wife. The chemist in Boots said they did not have these drugs and still did not understand why they were giving them to my wife. They then said they would contact my wife latter by phone to confirm what dugs she needed and would have them ready. Well nothing has happened and we are none the wiser. But that's the Great Western Hospital for you .[/p][/quote]There is a Public Governor that sits in the Central Library at Swindon on Wednesdays from 16:15 to 18:15 during the month of June. Public Governor's do not get paid, they are elected by the members of the trust, anyone can be a member for free, they represent us in the Council of Governors and ensure that people complains, mistakes and praises are heard. Nothing can be done if the people with responsibilities are not aware are not running well. GWH is a big place and the only way to make it better is by speaking up! :) we are all humans and can make mistakes. multiscience1
  • Score: 0

10:29pm Thu 12 Jun 14

MrAngry says...

A.Baron-Cohen wrote:
A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great.

As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)
Would this include anyone who breaks a leg playing sport?

If someone is overweight and has a heartache, but can't afford the market rate, do you let them die?
[quote][p][bold]A.Baron-Cohen[/bold] wrote: A&E is coping rather well, I think it would help a lot to charge a symbolic fee of £50 per visit in order to keep this great service great. As for obese, drunks, junkies and smokers if any illness treated at the hospital / A&E is related to their lifestyle choice (to smoke, drink, over eat, drug use) they should be made to pay the market rate for their treatment(s)[/p][/quote]Would this include anyone who breaks a leg playing sport? If someone is overweight and has a heartache, but can't afford the market rate, do you let them die? MrAngry
  • Score: 0

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