Low food hygiene rating for the GWH

Low food hygiene rating  for the GWH

Low food hygiene rating for the GWH

First published in News Swindon Advertiser: Photograph of the Author by , @Michael_Benke

THE Great Western Hospital has been given a one star rating for its food hygiene following an inspection earlier this year.

Carillion, the company responsible for all food provision within the hospital apart from Costa and Boots, was told by the Food Standards Agency that major changes were required.

Hospital chiefs said they are disappointed with the outcome and expect changes to be introduced to prevent another low score at the next inspection.

All outlets at the hospitalwhich serve food to the public have six-monthly inspections, – the results given in a five-star rating.

This is where the checks fell short: detailed records are meant to be kept for temperature checks of both food and equipment; Carillion was also told food was being poorly stored.

The company said it has since introduced changes and hopes to score much better at its next inspection.

A spokesman for Carillion said: “Carillion has taken the findings of this report very seriously and took immediate action to address the points raised. We undertook a thorough review of our procedures and processes to ensure that they are robust and properly implemented to fully resolve the issues identified.

“When the environmental health officer revisited we were pleased that they confirmed that we had addressed the issues identified during their initial inspection and look forward to the opportunity to have the rating reviewed during the six-monthly visit later this year.

“We remain committed to providing a high standard of service to patients and staff at Great Western Hospital."

Since the inspection the hospital and Carillion have been working with independent health specialists to stop the problems from occurring again.

A spokesman for the Great Western Hospitals NHS Foundation Trust said: “We expect the highest standards from Carillion in all the services they provide to our patients, staff and visitors and we were clearly very disappointed by the findings of the environmental health team back in April.

“Carillion have assured us that they have addressed the issues raised and that more recent visits from the environmental health team and independent inspectors have confirmed improvements have been made.

“We have good quality modern facilities at the GWH, which are designed to meet the very highest standards of food hygiene and we will not accept anything less. We continue to work closely with Carillion and The Hospital Company (our Private Finance Initiative provider) to ensure improvements are maintained and we look forward to future inspections.”

To find out the scores of other food establishments in Swindon visit www.ratings.food.gov.uk/ratings.

Comments (11)

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8:02am Tue 19 Aug 14

Always Grumpy says...

What an absolute disgrace.
I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.
What an absolute disgrace. I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry. Always Grumpy
  • Score: 17

8:18am Tue 19 Aug 14

Isthisthebestswindon cando says...

Always Grumpy wrote:
What an absolute disgrace.
I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.
I have to agree. It is a shock to find the GWH received such a low food hygiene rating. Cleary the situation needs sorting out.
[quote][p][bold]Always Grumpy[/bold] wrote: What an absolute disgrace. I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.[/p][/quote]I have to agree. It is a shock to find the GWH received such a low food hygiene rating. Cleary the situation needs sorting out. Isthisthebestswindon cando
  • Score: 8

10:20am Tue 19 Aug 14

AlanHart says...

Even if they do sort out the hygiene issues the quality of the food is still absolutely awful.
Even if they do sort out the hygiene issues the quality of the food is still absolutely awful. AlanHart
  • Score: 5

10:38am Tue 19 Aug 14

nigelej says...

Always Grumpy wrote:
What an absolute disgrace.
I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.
Unfortunatly they want be I doubt . They will promise improvements . I was on a ward the other day and one of the cleaners went by me and lets just say she needed to go and have a shower and a rin of deoderent . I personally have been appalled at the hygiene standards all round in there . Wished you were right about them getting the boot but to much money involved .
[quote][p][bold]Always Grumpy[/bold] wrote: What an absolute disgrace. I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.[/p][/quote]Unfortunatly they want be I doubt . They will promise improvements . I was on a ward the other day and one of the cleaners went by me and lets just say she needed to go and have a shower and a rin of deoderent . I personally have been appalled at the hygiene standards all round in there . Wished you were right about them getting the boot but to much money involved . nigelej
  • Score: 1

10:48am Tue 19 Aug 14

superduncanshearer says...

Carillion are bleeding OUR hospital white thanks to the PFI contract debacle.
Food at GWH is absolutely foul compared to Oxford John Radcliffe because the food is freshly cooked on site there. Swindon has frozen muck brought in & then reheated. Why do GWH management allow this to happen? questions need to be answered quickly & fully on a paltry 1 star rating as patients have not got a choice to go elswhere for fresh decent food.
Carillion are bleeding OUR hospital white thanks to the PFI contract debacle. Food at GWH is absolutely foul compared to Oxford John Radcliffe because the food is freshly cooked on site there. Swindon has frozen muck brought in & then reheated. Why do GWH management allow this to happen? questions need to be answered quickly & fully on a paltry 1 star rating as patients have not got a choice to go elswhere for fresh decent food. superduncanshearer
  • Score: 5

11:31am Tue 19 Aug 14

house on the hill says...

superduncanshearer wrote:
Carillion are bleeding OUR hospital white thanks to the PFI contract debacle.
Food at GWH is absolutely foul compared to Oxford John Radcliffe because the food is freshly cooked on site there. Swindon has frozen muck brought in & then reheated. Why do GWH management allow this to happen? questions need to be answered quickly & fully on a paltry 1 star rating as patients have not got a choice to go elswhere for fresh decent food.
In life you get what you pay for mostly. If you pay profit driven, uncaring outsourced companies to run things for you, then you will get the lowest and cheapest quality and service they can get away with. I did hear that Carillion have taken over the schools in North Swindon too so watch the service and cleanliness drop there too before too long.
[quote][p][bold]superduncanshearer[/bold] wrote: Carillion are bleeding OUR hospital white thanks to the PFI contract debacle. Food at GWH is absolutely foul compared to Oxford John Radcliffe because the food is freshly cooked on site there. Swindon has frozen muck brought in & then reheated. Why do GWH management allow this to happen? questions need to be answered quickly & fully on a paltry 1 star rating as patients have not got a choice to go elswhere for fresh decent food.[/p][/quote]In life you get what you pay for mostly. If you pay profit driven, uncaring outsourced companies to run things for you, then you will get the lowest and cheapest quality and service they can get away with. I did hear that Carillion have taken over the schools in North Swindon too so watch the service and cleanliness drop there too before too long. house on the hill
  • Score: 8

12:33pm Tue 19 Aug 14

FLOGGITLAD says...

you could make a complaint to the PALs office, but they wont reply.....
you could make a complaint to the PALs office, but they wont reply..... FLOGGITLAD
  • Score: 2

1:04pm Tue 19 Aug 14

Oik1 says...

I can only agree with most of the above posters, I have a close relative currently in hospital, for 5 weeks she was in GWH, the food was quite plainly awfull, she is now in the Churchill Hospital Oxford and the difference in the quality of meals is amazing, she actually looks forward to the meals arriving, with little else to look forward to decent meals are a boost to her overall well being, something that has been sadly overlooked at GWH where it's cold sandwiches served as the evening meal.
I can only agree with most of the above posters, I have a close relative currently in hospital, for 5 weeks she was in GWH, the food was quite plainly awfull, she is now in the Churchill Hospital Oxford and the difference in the quality of meals is amazing, she actually looks forward to the meals arriving, with little else to look forward to decent meals are a boost to her overall well being, something that has been sadly overlooked at GWH where it's cold sandwiches served as the evening meal. Oik1
  • Score: 4

3:29pm Tue 19 Aug 14

Sandor Clegane says...

On average, more money is spent per meal on prison food for convicts than for those who fall ill and end up in the NHS hospitals we all pay so much to fund.

I wonder how many people are happy that their money is taken from them to feed criminals better than they'd be fed themselves if they found themselves in hospital for any length of time.
On average, more money is spent per meal on prison food for convicts than for those who fall ill and end up in the NHS hospitals we all pay so much to fund. I wonder how many people are happy that their money is taken from them to feed criminals better than they'd be fed themselves if they found themselves in hospital for any length of time. Sandor Clegane
  • Score: 4

6:24pm Tue 19 Aug 14

saul1664 says...

Always Grumpy wrote:
What an absolute disgrace.
I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.
They own the hospital.
[quote][p][bold]Always Grumpy[/bold] wrote: What an absolute disgrace. I hope those responsible for this appalling situation have been booted out of the hospital - they are clearly not fit to work in the food industry.[/p][/quote]They own the hospital. saul1664
  • Score: 2

9:12pm Tue 19 Aug 14

FLOGGITLAD says...

they not only own the hospital, they have the rights to maintain it, clean it feed it, etc and get repayments for the next 30 years, which will make a few very rich.. menwhile, it goes down the drain..
they not only own the hospital, they have the rights to maintain it, clean it feed it, etc and get repayments for the next 30 years, which will make a few very rich.. menwhile, it goes down the drain.. FLOGGITLAD
  • Score: 2
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