A NATIONAL survey of hospital inpatients found 84 per cent of admissions rate the service at seven out of 10 or higher.
Responses from patients at Great Western Hospital were included in the survey of The responsesFigures, which include those from patients at Great Western Hospital and came from the responses of more than 59,000 people who stayed in one of 154 acute and specialist facilities run by NHS trusts in England.
The survey focused It is based on people who stayed at least one night during June, July or August, last year. The Care Quality Commission (CQC) carried out the study.
Participants were asked about their experiences of the care and treatment. This included whether they were given enough information, whether they were involved in decisions about their care, whether there were enough nurses to care for them, whether the wards were noisy, and clean and what arrangements were in place for when they left hospital.
Professor Edward Baker, the CQC’s deputy chief inspector of hospitals, said: “Despite the pressures facing the NHS, many patients are reporting positive experiences about their care.
“This is not the case in every hospital. The survey demonstrates the significant variation between the best and worst performing trusts. The results match the findings from CQC’s inspections which highlight the variation between trusts, and even between services within trusts.
“I strongly urge senior staff to review their results to see where improvements can be made as every patient deserves to receive the best possible care.”
The research found 77 per cent of people said they were always well looked after during their hospital stay.
The research provided individual figures for hospitals with GWH’s doctors receiving an 8.4 out of 10 rating, their nurses received 8.1 of 10 and patients rated the overall experience as 7.9 out of 10.
Other figures saw the hospital’s treatment receive 7.4 out of 10 and its operations being rated at 8.5 out of 10.
One area that appears to need to improvement is patients’ overall view of the services which is rated at 5.4 out of 10.
To see the full results visit www.cqc.org.uk
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