MENTAL health is the public’s number one issue for 2018, for the third year in a row, according to Healthwatch,

Social care – particularly support for older people and their carers - is a close second with half of the Healthwatch network planning to do work on this issue in the next 12 months.

But the organisation has called for people to speak up about their experiences and ideas on how services can be improved in 2018.

Analysis by Healthwatch has highlighted the key issues the public want to see policy makers and health professionals focus on over the next 12 months.

Mental health was the top priority for the third year running. People highlighted this issue in 65 per cent of areas, most notably the care and support available to children and young people.

The lack of mental health awareness, early intervention and difficulty accessing effective and appropriate support were key themes highlighted by those surveyed.

Adult social care, particularly support for the elderly and their carers, came a close second with local Healthwatch covering half of the country planning to do work on this issue in the next 12 months.

This follows reports by Healthwatch into care homes and being cared for at home.

Third on the list are service changes, especially Sustainability and Transformation Partnerships, which aim to help make health and care services more integrated and better at delivering tailored support.

With hospital care those surveyed said that emergency care, getting to appointments and leaving hospital, can vary greatly. Specific reoccurring themes include discharge and emergency care.

With GP services, specific themes include access and extended hours. Poor access to primary care services has a knock-on effect, as long waits to be seen by a doctor or dentist can prevent people from receiving the right diagnosis, treatment or referral to specialist services.

This list of priorities will shape Healthwatch’s work. Last year, more than 340,000 people spoke up about their experiences and shared their ideas. These views helped result in changes across England. But in 2018, they want even more people to have their say.

Imelda Redmond, the national director of Healthwatch England, said: “We want to see all working in health and social care make it their personal New Year’s resolution for 2018 to work with people as partners in designing the future of services.

“Healthwatch helps improve care by making sure services hear people’s views - what is working for you and what is not. As we approach the 70th birthday of the NHS, If anyone has a story they want to share or an idea they think might help, I urge them to get involved and speak to their local Healthwatch.”

Healthwatch Swindon can contacted on 01793 497777.

Alternatively, email info@healthwatchswindon.org.uk.