AN IRATE resident has criticised Swindon Council for not providing him with a second wheelie bin.

Nationwide worker Frank Stevens, from Liden, says he needs the extra bin as he has a big family, but has waited more than three months to receive one.

The father-of-three has now written to his South Swindon MP Anne Snelgrove to put pressure on the council.

"One wheelie bin for three children and two adults is not sufficient," said 33-year-old Frank.

"I contacted them and arranged for a bin warden to come and make an assessment but still haven't had one.

"Then there was a mix-up and my file got closed after it was sent to the wrong department.

"I have made a number of calls to customer liaison officers but not heard anything back from them.

"So it meant this has dragged on for three months now.

"The council gives false promises and poor excuses. I feel let down and very angry."

He now has 20 bags of rubbish left in his garden - some of which have been ripped open by stray animals.

"Commercial Services will finally come and make an assessment but I don't think it'll be a fair one as I have all these bags piling up," he added.

He and his family produce five to seven waste bags per week but he can only get rid of half of these in his solitary wheelie bin.

A spokeswoman for Swindon Council said: "Assessments to find out whether residents have a genuine need for a second wheelie bin began in December, giving people enough time to get used to the new service.

"A waste warden visited Mr Stevens' home and, unable to get a response, left a card asking for him to call and arrange another convenient time.

"We are happy to arrange a visit in the next few days to see whether a second bin is appropriate.

"More than 2,000 residents have also requested additional recycling boxes, which demonstrates people's commitment to being responsible with their rubbish.

"If a second bin is issued, the extra rubbish will be collected."