I am gobsmacked that as a GP surgery I am being given the third degree when I try to buy first and second class stamps from the head office on tel 08457 640640.

It started last month. Did I know the price was going up and that I could only have a certain amount calculated from my usual annual purchase? Why did I need the stamps? It would have to be passed through to a manager to see if they agreed we could have them.

Again yesterday I tried to order but again interrogated and our account put on hold because I had ordered too many according to them. I did get them but it seems ridiculous.

I need them to send for patients, I said, if they have had an abnormal pathology result or if they need a cancer review. These are two examples I gave.

I really don’t expect to have to explain this, and all because they don’t want people stockpiling before the price rise.

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