A SURVEY of fifty patients at Prospect Hospice has returned positive feedback, after a difficult year for the charity.

A Meridian survey found 98 per cent of respondents said they would recommend the services of the wroughton-based charity and said they had confidence in the staff there.

The results come shortly after an inspection report from the Care Quality Commission which highlighted areas of improvement required in the hospice’s inpatient care.

An earlier report in July by the regulatory body warned of bullying of staff by senior management at the hospice.

Former chief executive Angela Jordan stepped down in October after the critical inspection.

Andrew Thompson, Prospect Hospice’s communications manager, said: “It is very important to us that we collect the feedback of patients and the people closest to them, so that we can ensure that we deliver care and services to them that is at least in line with, or even exceeds their expectations.

"Feedback like this helps us to shape and develop the services that we offer, and we take the responses to the survey and our overall satisfaction score very seriously.

The survey, carried out Meridian, asked patients to leave their feedback.

One respondent said: "The nurse specialist had the answers to many questions, which was dealt with in a friendly positive way.

"It left us feeling as though we were protected and not alone in our struggle with this condition.”