VICTIMS are the most affected when a criminal case ends up unsolved.

The independent charity Victim Support Wiltshire, provides emotional and practical support to those victims in Swindon and across the county.

The charity stresses the importance for police to inform victims why a case is being closed in order to prevent any mental health issues including depression, stress or anxiety.

Wayne Stevens, contract manger for Wiltshire at Victim Support said: “While we understand that there are different reasons that may lead to cases being closed without a suspect being identified, it’s extremely important that victims receive a clear explanation of why and that they’re made aware of independent support available to help them deal with the aftermath of the crime.

“Where there’s a lack of communication between the victim and the police it often adds to the distress they are already suffering, especially if they feel their case has just been dropped.

“Every victim’s experience is unique, but we know that what people most want is to ensure the crime won’t be committed again – against them or anybody else.

“There are several barriers to victims reporting crimes to the police and a fear of not being taken seriously is one.

“News like this could undermine confidence in the criminal justice system and prevent people reporting in the future, which would mean they are unable to access the support they deserve.”