A FINANCIAL expert who has worked in top jobs at BT and British Airways will offer his expertise and years of experience to a Swindon-based business.

Contact centre, customer service and business process outsourcing provider Woven has announced the appointment of Tim Collins as its new chief financial officer.

Mr Collins has previously served as group financial controller and financial director with BT, British Airways, Centrica, Circle Health and First Port Ltd.

He will report directly to Woven CEO Cyril Molitor.

Mr Molitor said: “Tim has significant experience of working on acquisitions as well as working with private equity, making him a great asset to our current team.

“The appointment of Tim as the business’s new Chief Financial Officer represents a key milestone on our journey.

"We’re doing a lot of things differently in the market and there will be lots more to come, as we continue to acquire, innovate and develop new capabilities fast.

“We want to build a people proposition that is a differentiator in the marketplace, be a great business to work with and a great business to work for, while also recognising the quality of the people that work in the business.”

Operating from offices in Bristol, Swindon and Ipswich, Woven is a customer management and technology-enabled business process outsourcing service provider.

The business is engaged in a buy-and-build strategy in order to offer what it claims to be the best domain knowledge and leading-edge capabilities globally.

Earlier this year, one of the company's long-serving employees was crowned Hero of the Year as recognition for her tireless efforts and dedication.

Sue Baker worked in Woven's B2B telemarketing department for the last 13 years and her colleagues decided to put her forward for one of the South West Contact Centre Awards' top categories.

She received the award during a glitzy ceremony in July.

Two other Woven employees from the region were shortlisted in Customer Service Representative of the Year. while another was amongst the finalists for Newcomer of the Year,

The company itself was shortlisted for People Engagement of the Year.

Visit wearewoven.com