CARE HOME staff have been praised for its "caring and compassionate support", jumping from 'Requires Improvement' to 'Good' in its latest inspection.

The Cedars Care Home in Landford passed its Care Quality Commission (CQC) inspection in March, and was commended for providing a safe service and adapting to residents' needs through tailored care plans, activities, meals and equipment.

The inspection assessed five areas of the service - safety, responsiveness, care, effectiveness and leadership - and was awarded 'Good' status in four of these.

Following its previous inspection in September 2018, the watchdog said there had been "breaches of regulations", with the safety, leadership and responsiveness of the care home needing improvement.

The latest report however, published on April 4, said: "Improvements had been made to the service since the last inspection. People felt the management team had a good understanding of any issues in the home.

"The quality of the service was regularly assessed, and action taken to make improvements where needed."

The report later added: "People received caring and compassionate support from kind and committed staff. Staff respected people's privacy and dignity.

"People and their relatives were positive about the care they received and about the quality of staff."

Comments from residents in the report included:"[Staff] are very good here. They are very caring and very efficient. I haven't come across anyone who doesn't welcome you with a smile."

Improvements had been made to the management of medicines and the identifying and management of risks since the previous inspection.

The Cedars will now need to focus on improving the running of the service, with inspectors highlighting the need for a registered manager, but "the provider was no longer in breach of Regulation 17".

Referring to an incident which was not reported to CQC, that involved police being called to the care home, inspectors added: "We recommend the provider reviews guidance and training to ensure all members of the management team are aware of their responsibilities to report events to CQC."

In celebration of the rating and to thank the team for its work effort, each member of staff was presented with a £100 gift voucher.

Geoffrey Honour, general manager at The Cedars, said: “We are delighted that The Cedars was rated ‘Good’ overall following the CQC’s most recent inspection. The team at The Cedars always strives to provide the best possible quality care for everyone who lives at the home.”