A CARE home placed in special measures less than two years ago has won praise from the health watchdog.

Edgehill Care Home in Liden was rated Good by the Care Quality Commission after its latest inspection.

The facility is run by independent care provider Agincare and provides residential, respite and palliative care for pensioners with dementia or serious mental health care needs.

It was rated Requires Improvement in November, having been placed in special measures by the CQC in 2019 when inspectors found a dirty commode, discarded pills and evidence of poor leadership.

The CQC inspection on March 3 of this year was carried out by three inspectors and an ‘expert by experience', with particular focus on ‘well-led’ and ‘safe’ categories.

Before their visit inspectors gathered feedback from Swindon Borough Council and professionals who work with the home, reviewed care records and also spoke with a number of residents’ relatives.

The report reads: “The last rating for this service was Requires Improvement and there were multiple breaches of regulation. 

“The provider sent monthly reports after the last inspection to show what they would do and by when to improve. 

“At this inspection we found improvements had been made and the provider was no longer in breach of regulations.”

During the inspection, a range of care records were examined, and people were asked about their experience of care provided at the home, with team members and the registered manager also spoken to.

Manager Lisa Edwards said: “We’re delighted that the Care Quality Commission has rated Edgehill Care Home as Good.

“I’m very proud of the team, we have all worked hard together to make improvements to achieve a Good overall rating.

“I’m particularly pleased with the positive findings from our residents and their families about how they feel about our service, because supporting them is ultimately what we are here for. 

"Their happiness, wellbeing and safety is what we care about and are committed to delivering in best way we can.”

Findings from the inspection report included positive feedback about Ms Edwards and the improvements she has brought to Edgehill Care Home. 

The report found the home was consistently managed and well-led featuring a positive, caring culture that ensured people were at the heart of all the service did, with high-quality, person-centred care. 

Inspectors found that relatives were positive about the open and honest culture in the home and that the care team treated people with respect and dignity. 

The responsive category is rated as Requires Improvement. 

To read the full report visit www.cqc.org.uk/publications