STAFF at Wiltshire Police's control room will be taking over the force's social media this weekend to share examples of the calls they take.
They will be posting advice, stories and facts and figures about call volumes throughout today on Facebook, Twitter, Instagram and LinkedIn with the #ClickorCall hashtag.
Chief Inspector Doug Downing runs the contact centre. He said: “I think most people would be surprised to see the number of calls we take and, with this being the first weekend post-lockdown, we are expecting it to be a busy one.
“My teams are always here when you need us and we will pick up the phone night or day but we need everyone to think before you dial - can I access the services I need online or do I need to call?
“If you are able to report an incident or access the information you need on our website, you will be playing your part in reducing our growing demand.”
Every year, the force receive almost 100,000 999 calls and more than 50 per cent of these are not urgent, which means 999 was not the right method of contacting the police.
Non-emergencies can be reported on 101 or by visiting wiltshire.police.uk
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