The ambulance service that covers Swindon has the longest response time for life-threatening and emergency incidents in England, according to NHS figures.
Figures for September show that South Western Ambulance Service took on average 11 minutes to respond to life-threatening incidents when the NHS target is seven minutes.
Longer ambulance wait times have been caused by delays in handing patients over to A&E departments, according to the service's head.
SWAS's chief executive Will Warrender told Radio Wiltshire: "We're seeing on a daily basis, many many ambulances in different hospitals across the region stacked outside.
"That has an impact not just on the patients that we want to get into hospital, but it also has an impact on those patients that we can't get to because we are stuck outside the hospitals."
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