Swindon's electricity provider Scottish and Southern Electricity Networks (SSEN) is encouraging as many people as possible so sign up for free help and support offered by its Priority Services Register.

The service aims to help people who rely on a constant electricity supply for many things such as to power their stairlift or keeping their baby's milk bottles sterile.

The register helps by giving a dedicated 24-hour phone number, priority updates on power cuts, the option of nominating someone for SSEN to contact on their behalf and informaton in disability friendly formats like Braille or an audio CD.

SSEN's social obligations manager Louise Jones said: “We know there may still be customers who haven’t thought about signing up, and so I’d encourage everyone to take a few minutes to think about how they’d manage if the power was to go off unexpectedly, and if they think they’d need a bit of extra help please get in touch with us.”

Customers are eligible for SSEN’s Priority Services Register (PSR) if they: 

  • Are deaf or hard of hearing
  • Have a disability
  • Live with children under five
  • Are blind or partially sighted
  • Have a chronic illness
  • Use medical equipment/aids reliant on electricity
  • Are over 60
  • Are categorised at ‘high risk’ or ‘extremely high risk’ of severe illness from coronavirus

For more information, please visit ssen.co.uk/priorityservices