A HOMEOWNER has been left in despair after sewage has wrecked her house three times. 

In the eight years that she has lived in her home at Ramleaze, Amanda Radford, 44, has had to rebuild after flooding three times. 

The married mum of two says the stress of having to rebuild after flooding for a third time has made her ill and she is currently signed off work. 

She says has also been left exasperated as she claims Thames Water engineers have told her nothing can be done about it. 

"It's caused stress and depression," she said in an interview with the Adver prior to the arrival of Storm Ciarán on Thursday, November 2

"I've been given medication to try and calm me down but I've been really anxious because I know there's a storm coming. 

"I've spent the day lifting everything in my house off the ground, I have a massive headache and an awful feeling in my stomach waiting for it to happen.

"I don't sleep. If I hear it raining I can't sleep."

Swindon Advertiser: Inside Amanda's home - flood water reaching above the skirting boardsInside Amanda's home - flood water reaching above the skirting boards (Image: Amanda Radford)

Amanda's home first flooded in May 2016 and was then fine for a number of years until the heavy rainfall that Swindon has experienced in the last few months. 

It flooded again on September 18, with sewage water coming to the top of her skirting boards

The damage was so extensive that the family had to move out and live in temporary accommodation for three weeks until they were able to move back in on October 5. 

The family then spent fifteen days getting the house back together, clearing sewage from outside and had only just installed new kitchen appliances when they were flooded again on October 20. 

For Amanda, this has been almost too much to deal with. 

"Earlier that week we had felt like there was light at the end of a tunnel, but it was just whisked away by yet more heavy rain.

"After both working full time, we had to arrange all the repairs, replacement appliances and furniture, and decorate the whole ground floor. Can you imagine how it felt to start from scratch again?

"We are now so scared to rebuild our home in case it happens again."

Amanda says she hates her home now and doesn't want to live there anymore. 

"I just want to have a warm, clean and dry home for me and my family, is that too much to ask?"

But Amanda says that what makes things worse is that no one seems able to help her resolve the situation. 

"Thames Water have told us numerous times that it's just the volume of rain and the sewer can't cope as it is quite small and services a large area. 

"Does that mean we just have to come to terms with continual flooding?"

Swindon Advertiser: Water inside and outside Amanda's propertyWater inside and outside Amanda's property (Image: Amanda Radford)

The utility company did write a letter to Amanda offering to credit them £150 on their bill, but she described this as 'astounding and totally disrespectful'. 

Amanda has now written to Thames Water to ask for more to be done. 

In the letter, she says: "I am begging you to please stop ruining people's lives and do something about the network."

A Thames Water spokesperson said: "We responded to reports of flooding at a property in Redcap Gardens, Swindon towards the end of September.

"Our engineers are currently carrying out extensive investigations of our sewer networks in the area to identify the cause of the flooding.  

"We are sorry to the customer for any distress this may be causing. We have a dedicated case manager on hand to provide the customer with support while investigations are ongoing and would like to assure residents, that our teams are working as quickly and safely as possible."