A NEW feedback phone line has been launched for Great Western Hospital patients.
VoiceBook gives people the opportunity to give their honest opinion of the service they received by leaving a simple answer phone message, instead of having to write down their comments.
All messages left on VoiceBook will be listened to by the Customer Services team and each month a balanced selection will be played to staff and the trust’s board members.
All feedback will be used to make improvements to the patient experience.
VoiceBook is available on 01793 604044.
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