SCOTTISH and Southern Electricity Networks has teamed up with Yes Energy Solutions to offer free and impartial energy efficiency advice which will help its customers tackle fuel poverty.
SSEN owns and operates the electricity distribution network that carries electricity to over 3.2 million homes and businesses across Swindon and central southern England.
The company can refer customers to YES who will provide them with advice on saving energy, switching suppliers, heating, smart meters, maximising income, claiming money like the warm home discount and winter fuel payment, and available grants and loans.
Upon identifying a customer who may benefit from this free support, SSEN will send data securely to YES, who will contact those customers to discuss the support available within five working days.
Lyndsey Stainton from SSEN said: “Fuel poverty is a challenge that we all need to work together to address and as a responsible network operator, we are determined to play our role in supporting our customers who need extra help.
“This partnership forms an important part of the support we can provide, helping people living in our network area to heat their homes efficiently and save money. "
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