NEARLY 100 people at Capita are at risk of redundancy after the company revealed it was 'modernising' its operation. 

The jobs, located in Swindon and Cheltenham, could be re-deployed elsewhere and Capita insists the losses come as a result of changing business needs and not due to clients. 

It added of those at risk it expects less than a quarter to actually be made redundant but the changes will impact its Zurich account. 

In 2005 Zurich outsourced part of its life division to the tri-centre based company. 

A Capita spokesperson said "We have been looking at ways to modernise and improve our operations. As part of this process, we have been reviewing some of our operations in Cheltenham and Swindon, to find ways to make them as effective and efficient as possible, including by removing duplication of skills and centralising activity.

“As a result, we have had to make the very difficult decision to place some of our colleagues in our Swindon and Cheltenham sites at risk of redundancy.

“We have now entered a consultation process with the impacted colleagues and are supporting those affected by this decision.

"We will be looking for re-deployment opportunities wherever possible.”

Capita describes itself as the UK’s leading business process outsourcing and professional services company, delivering back office administration and front office customer contact services to private and public sector organisations.

In 2014 Swindon Borough Council renegotiated its £240 million, 15 year deal with the company which was originally signed to provide customer services, finance administration and business support for the council.

The change is believed to have saved the council £2m a year.