The train company that runs Swindon station has said it is reviewing the future of Swindon's ticket machines.

Great Western Railways has launched a review of the contract for its ageing ticket vending machines across its entire estate, from London to Wales to Cornwall.

Physical train tickets are becoming a thing of the past as more and more digital applications such as Trainline - and even GWR's app - now offering customers digital tickets instantly available.

The news comes after the Adver reported how just one ticket machine was working at Swindon station, leaving to long queues and frustrated commuters.

BBC Wiltshire's Dan O'Brien was one of those affected, who said: "The previous 3 seemed to be pushing it at rush hour, but having one for the entire population of the largest urban area in the West of England after Bristol is bonkers."

After the Adver covered this issue on Wednesday and asked Great Western Railway for comment, the train company issued a response.

A spokesperson for GWR said: "We are reviewing the contract to provide ticket vending machines across our estate.

“Many of our ticket machines have reached, or are reaching, their end of life and a number of machines have been out of use for some time.

"The new contract takes into account the cost of new machines, installation and maintenance while recognising that the use of TVMs has significantly reduced, with people choosing to buy online rather than at the station and use more modern fulfilment methods, such as our mobile tickets, or smart cards."

The review also affects other Great Western Railway-run stations in Wiltshire, including:

  • Chippenham
  • Trowbridge
  • Bradford on Avon
  • Westbury
  • Warminster
  • Melksham
  • Pewsey
  • Dilton Marsh