A WOMAN from South Gloucestershire has been chosen as the voice of a new national TV campaign.

Kelly Lee, a call centre manager from Downend, has been cast as the voice of a new national TV campaign, which has gone live today. 
 
Anyone who has called private hospital chain Practice Plus Group to book an appointment at its Emersons Green hospital may recognise Kelly’s voice – as she can already be heard across its telephone messaging system. 
 
Kelly’s voice has been used for the company’s new national TV advert for Wellsoon, its private surgery brand. 
  
Kelly Lee, deputy private patient contact centre manager, said: “The recording experience was so much fun at Evolutions studios not far from the call centre where I work. 

“It was such a cool set up, with a really cosy recording booth, a lovely comfy chair, and a TV to play the visuals of the ad whilst recording the script.  

“I do the recordings for our phone lines - you know the 'press 1 for reception'. 

“This was different – a big step up! Also, on weekends I’m a professional singer for weddings mainly. 

“Though using my voice for a voiceover was out of my comfort zone, I have to admit I was pretty nervous beforehand, and just wanted to get it right. 
 

Gazette Series: Kelly Lee recording the voiceover for the new TV advert for WellsoonKelly Lee recording the voiceover for the new TV advert for Wellsoon (Image: Practice Plus Group)

She added: “I reminded myself that we talk to patients every day on the phone, and actually that’s who they want to hear on the advert; a friendly, relatable voice. 

“So, while I did concentrate on inflection and delivery learned from acting and theatre training in my younger years, I tried to be more myself. 

“You’ll hear a hint of my Bristol accent in there! It was so refreshing to just be me, and to know that the team really thought it worked!"

The campaign is due to go live today, Wednesday, May 1 during the day across TV channels including ITV, SKY and Channel 5.

The 30-second advert was created by Wellsoon’s branding team in conjunction with BC2, Bountiful Cow’s brand consultancy and in-house creative shop Supernova, with director Barnaby Girling, and illustration by Jake Williams.